Dealing with frustrating paper jams? Here are simple steps to safely clear the jam and prevent future occurrences.

1. Power Off and Unplug the Printer

For your safety and to prevent damage, turn off your printer and unplug it from the power source before attempting to clear a paper jam.

2. Gently Remove Any Visible Paper

Carefully open the printer covers and look for any jammed paper. Gently pull it out slowly and steadily, avoiding tearing it. Check all possible access points, including the input tray, output tray, and any rear access doors.

3. Check for Small Torn Pieces

Ensure no small pieces of paper are left inside the printer, as these can cause future jams. Use a flashlight to inspect thoroughly.

4. Reload Paper Correctly

Make sure the paper in the tray is loaded correctly, not exceeding the maximum capacity, and that the paper guides are adjusted snugly against the edges of the paper stack.

5. Restart and Test

Plug the printer back in, turn it on, and try printing a test page to see if the issue is resolved.