Refund Policy

Refund Policy

At HUNG THINH TECNOLOGY INFRASTRUCTURE COMPNAY LIMITED, operating Printoguide.site, we provide free, independent, non-certified printer support information. This Refund Policy outlines our approach to any transactions related to optional features, such as donations or purchases through third-party affiliate links. By engaging with our website, you agree to this policy.

1. Our Commitment

We aim to deliver valuable, free printer tips and ensure transparency in any optional transactions processed through or linked from Printoguide.site.

2. Eligibility for Refund

Refunds may be considered, at our discretion, for:

  • Donations: If you made a voluntary donation to support our website and believe it was processed in error (e.g., duplicate charge).
  • Third-Party Purchases: If you purchased products (e.g., printer supplies) via affiliate links on our site, refunds are subject to the third-party retailer’s policy. We do not process or control these transactions.

3. Non-Refundable Transactions

The following are generally non-refundable:

  • Free Content Access: Our guides, FAQs, and tutorials are free, so no refunds apply.
  • Voluntary Donations: Donations are non-refundable unless processed in error.
  • Third-Party Issues: Disputes for purchases via affiliate links must be resolved with the third-party retailer.

4. Refund Request Process

To request a refund for a donation, contact us within 7 days of the transaction at mail@smarttechworks.in, providing details of the issue (e.g., transaction ID, reason for request). For third-party purchases, contact the retailer directly.

5. Refund Decision

Refund decisions for donations are at HUNG THINH TECNOLOGY INFRASTRUCTURE COMPNAY LIMITED’s discretion. We will review requests fairly and respond via email within a reasonable timeframe.

6. Refund Method

Approved refunds for donations will be processed using the original payment method. Allow a reasonable timeframe for the refund to reflect in your account.

7. Independent Status

HUNG THINH TECNOLOGY INFRASTRUCTURE COMPNAY LIMITED is an independent, non-certified provider, not affiliated with printer brands like HP, Canon, or Epson. Our content and any linked purchases are for informational purposes only.

8. Modifications to This Policy

We may update this Refund Policy at any time. Changes will be posted on this page with a revised date. Check periodically for updates.

9. Contact Us

For questions about this Refund Policy, contact HUNG THINH TECNOLOGY INFRASTRUCTURE COMPNAY LIMITED at: mail@smarttechworks.in